Simple Marketing Tedium

June 28th, 2008

One of the major aspects of marketing that gets people down isn’t that it is difficult. In fact, most of it is pretty easy. But it is tedious because you have to do the same things over and over.

Even for us – marketing other people’s sites is tedious.  Of course, we can see the money more easily then, so it is easier than doing it for our own sites, where the money comes in much later. If it were more difficult, it would probably be more interesting.

But 90% of marketing consists of nothing more than doing what you know to do.

  • Show up at the event.
  • Submit another batch of links.
  • Write an article and post it.
  • Analyze your site traffic and conversion patterns.
  • Re-optimize your website for search terms.
  • Reply to one more question that you’ve replied to 100 times already.
  • Hand out one more business card that you know someone will just lose or trash.
  • Return one more phone call that probably won’t go anywhere.
  • Make one more round of the social networking sites to drop comments.
  • Post one more article to your blog…

It is all very boring after a while. So we get lazy, or we only do the ones we feel like doing – which is ok, as long as you do enough things, but which kills a business if you only do one thing and procrastinate the rest.

Once you have the text written and the logo designed and the literature created, it is just doing it. Over and over.

Our clients fall into two groups – those who do as we instruct (or who pay us to do it for them), and those who do not. We see them succeed or fail based on that effort. If they do it, they learn and succeed. If they do not, their business sits there without growth and without sales.

90% of life is showing up – and the same is true of marketing.

Internet Classes – What does THAT Mean?

June 25th, 2008

So what is an internet class anyway? Think you know? Think again!

An internet class may be any one of the following:

  • A text course delivered via email.
  • A text course delivered via website.
  • A video or audio course delivered via email or website.
  • A full modular class delivered through a system that also delivers quizzes and issues a grade and certificate of completion.
  • A class delivered via chat, or video conferencing.
  • A class hosted by an organization, broadcast through intranet to another location, utilizing specialized equipment.

And the options are growing daily!

The thing is though, that when you read that someone offers an “internet class” you’d better find out just what it is, because there are many definitions, and value is different from one to another.

What is Public Beta?

June 17th, 2008

Our new networking site, Front Porch Folks, recently went to Public Beta status. So what does that mean?

It is really just a pretentious techie way of saying that a site is good enough to be publicized and tested by lots of people, but not yet ready to be taken seriously as a fully marketable business. Big sites do this to get people to the site before they’ve worked out all the bugs, and to put it through natural stress testing to find the rest of the bugs.

It works too – on both counts. If you have a fairly complex site that you know you need to have a lot of people visiting before anyone is going to take it seriously, a Public Beta phase can help to get it out there and noticed enough to be a contender. This is especially important for membership sites – you need members to get members, so you can offer free memberships during Public Beta, then charge when you go to full launch.

You can go to Public Beta as soon as you have enough of value to be worth something, but not quite full value. That value may be, in part, determined by traffic volume. Public Beta can last an indetermined amount of time. It gives you time to get the feel of things, and to see how the site performs under fairly natural settings.

Front Porch Folks is a Networking Community. It has some twists on the normal one though, so it catches people’s fancy even in its infancy. But we are still doing a Public Beta, until we get 500 members, because value depends partly on the number of members. Membership is free until then, later it will have a low yearly fee – because we want to keep it affordable for our target market.

Opening the doors to a Public Beta is a good option for a complex site, and provides a sometimes much needed transition between ready for something, and not quite ready for everything!

Checkin’ in with the FTC

June 13th, 2008

If you own a website, it pays to stay on top of the rules for online trade. The FTC website has a number of regulations that you are required to comply with.

http://www.ftc.gov/bcp/conline/pubs/buspubs/ruleroad.shtm

Most of them are common sense, dealing with honest disclosure, which a business owner with high integrity will do anyway. There are a few that are specific to certain businesses though, that you might not think of.

Most of these regulations have been created to avoid misunderstanding in communication  – they require you to list things in ways that people cannot mistake for something more than what it is.

Once again, integrity is the greatest protection.

The Myth of the Splog

June 11th, 2008

Shortcuts just don’t work in the web world. A blog created from automatically scraped material just doesn’t earn or grow. Sadly, that doesn’t stop people from doing them.

Worse, many of these people are selling the service of creating a blog for someone else, and just putting together a shoddy scraped blog. Search engines don’t like them, because they aren’t original. People don’t like them either.

Many site owners have no idea that blogging has to be done in a certain way in order to be profitable. When someone promises them a cheap and fast solution, they jump on it, because they think that blogging is easy. And it is, but getting traffic to a business from it ISN’T easy. It isn’t cheap if you pay someone else to do it either!

No blog owner of intelligence and morals is going to approve comments that have nothing but a quote of their own scraped content. Why should they? The backlink doesn’t help them one bit, since search engines will disregard it. The link to the other site from theirs though, is potentially harmful.

So now we have this network out there of scraped blogs – they exist solely for the purpose of automatically seeking out and reposting bits from legit blogs. Eventually, the only links they’ll have back are links from other scraped blogs. Everybody frantically auto-scraping and auto-posting and nobody listening.

Pretty much a waste of time… But then, shortcuts usually are.

The Latest Toy

June 7th, 2008

I’ve been sickened by designers who have to use Flash for the whole site, or site owners who think they have to have it just because it is there. Using something because it is there is unprofessional, because it may actually impede the goals of the website. The function and purpose of the site comes first, over any desire to use a cool new toy.

I think with each new thing that people can do, they go through a phase of doing it just because they can, and everybody thinking it is neat that they can – look at the pre-WWII cartoons. Most aren’t even funny, they have these characters doing stuff on screen just because they can. They didn’t put much thought into how to really make it entertaining, they could make those characters move, and that was all they tried to do.

So now we have things like Flash, PDFs, Movies, Audio, etc. And all these people out there saying, “you just GOTTA do this!!!” without thinking about the purpose of the site, the target of the business, or the needs of the visitor.
After the shiny wears off, people will start thinking more logically about it – at least, the pros do.

No matter what the new toy, we always should consider whether it will add to the site and to the purpose and function.

There are very few sites that can benefit from Flash headers at this point. And even fewer that can benefit from any other Flash elements which are unfriendly to search engines and the disabled alike.

But there are tons of dynamic features which can benefit a site when they have a need to automate certain features, or break the hourly rate barrier, communicate more efficiently, etc. No feature is right for everybody, and each one has to be weighed carefully, the cost against the benefit. The major problem we see with many so called professionals is that they are recommending the features without mentioning the long term cost, so the site owner gets stung with a site that isn’t really what they needed.

Select carefully. Each choice has a long term impact.